takt's commitment to responsible gaming

Gaming should be a form of entertainment — not a source of financial stress or emotional distress. takt believes the safety and wellbeing of every player is the top priority.

For players 21+ Self-exclusion tools 24/7 support SSL encrypted

Age restriction and adults only

All casino and betting activities at takt are for persons aged 21 or above only. Age is verified at the time of account registration and during subsequent checks. Minors are not permitted to create accounts and there are no exceptions to this. If you have younger family members at home, keep your device password-protected and log out of the takt app.

takt's Terms and Conditions contain detailed guidelines on the age verification process, account suspension, and protection of minors.

What responsible gaming means

Responsible gaming means knowing your limits and enjoying yourself within them. Problems begin when someone stops seeing gaming purely as entertainment and starts viewing it as a way to recover losses or earn money.

takt wants every player to stay aware of their own situation. Regularly track how much time and money you are spending on gaming. Whether your relationships with family and friends are suffering, and whether your debts are growing — these are important questions to ask.

Keep gaming as entertainment. Feeling disappointed after a loss is normal, but depositing again to chase that loss is not the right move. The tools below will help you stay within your limits.

Principles of healthy gaming

Set a budget before you play and stick to it
Do not treat winning as a guarantee
Do not play while under the influence of alcohol, sleep medication, or emotional stress
Set a time limit for gaming sessions and take breaks
Prioritise spending time with family and friends
Do not deposit more in an attempt to chase losses

Tools to keep yourself in control

takt provides its users with several important self-limit tools. To activate them, contact us directly via 24/7 live chat or email our support team.

Deposit limit

Set a maximum on how much you can deposit per day, per week, or per month. Lowering the limit takes effect immediately; increasing it takes effect after a set waiting period.

Session time limit

Set a limit on how long you can play in one sitting. Once the set time is up, your session will end automatically and you will be prompted to take a break.

Loss limit

Decide in advance the maximum amount you can lose within a given period. Once the limit is reached, your account is automatically locked.

Break time

If you want to step away from gaming for a while, you can put your account on a break for anywhere from 24 hours to 6 weeks. You will not be able to log in during this time.

Self-exclusion

Use the self-exclusion feature to close your account for an extended period or permanently. Once activated, it cannot be lifted before the set period ends.

Contact the support team

To activate any tool or to talk about gaming, speak with the takt support team via 24/7 live chat — in Bengali or English.

Request self-exclusion

Fill in the details below and our support team will apply self-exclusion to your account. This information is kept secure in accordance with our Privacy Policy.

Username

Exclusion period

Reason (optional)

After your request, our team will get in touch with you to complete the process.

What happens when self-exclusion is activated?

You will not be able to log in for the set period
No bonus or promotional emails will be sent
Any balance in your account can be withdrawn
The exclusion cannot be lifted before the period ends
In the case of permanent exclusion, the account is not reactivated

Warning signs of a problem

If you notice any of the signs below in yourself or someone close to you, take them seriously and do not delay in seeking help.

You keep depositing more to try to recover lost money and cannot stop yourself

You are borrowing money from family or friends, or selling possessions, to fund gaming

You are lying to family or colleagues, or hiding information, about your gaming

You are giving gaming more priority than sleep, food, or work, and your daily life is being disrupted

When you cannot play, you feel restless, angry, or low — and gaming feels like the only way to feel calm

Your bets are steadily increasing — you need to wager more money to get the same enjoyment as before

Ways to get help

If you are struggling, you do not have to carry it alone. Help is available through the takt support team, your family, and professional counsellors.

takt live chat

Live chat support is available 24 hours a day, 7 days a week in Bengali and English. Speak directly about self-exclusion, deposit limits, or an account break — whatever you need.

Email support

Contact us directly by email — [email protected] — share the details and the team will respond promptly. Choose this option if you prefer to put sensitive matters in writing.

Family and close ones

Tell a trusted family member. Support from someone close to you is often the most effective. They can help you recognise the signs and assist you in getting professional help.

Professional counselling

Seeing a mental health professional or addiction specialist is not a sign of weakness — it is the right step. Both public and private mental health services are available in Bangladesh.

Review your own habits

Once a week, ask yourself — how much time and money did I spend, and how was my mental state? This awareness is the first step to staying in control.

Activate the tools

As soon as you notice warning signs, activate takt's self-limit tools. There is no need to wait — let us know via live chat right now.

takt's commitment

takt believes that creating a safe environment is not only the user's responsibility — it is ours too. That is why we never encourage players who are in difficulty to deposit more. If someone tells the support team they are struggling, the team will help them set up self-exclusion or limits, and guide them toward professional help.

Our About Us page has a full account of takt's values and our commitment to players. We want every player to enjoy themselves safely, with awareness, and within their own limits.

For any questions about responsible gaming, our FAQ page has plenty of useful information — including detailed answers on self-exclusion, deposit limits, and the account closure process.

Gaming should be one part of your life — not your whole life. Take care of yourself and do not hesitate to ask for help when you need it.

Common questions and answers

Yes. Any balance remaining in your account at the time of self-exclusion or account closure can be withdrawn. Payment is processed within 15 minutes to 2 hours, following the standard withdrawal process.

Yes, lowering the deposit limit takes effect immediately. However, increasing the limit involves a waiting period — this is intentional, so no one raises their limit on impulse.

The account holder must make the self-exclusion request themselves, as identity verification is required. However, if you are concerned about someone you know, you can let our support team know — they can advise on the next steps.

No. When the period ends, the account is not automatically reactivated. You will need to contact the support team and complete a review process to reactivate your account.

Yes, completely free of charge. Deposit limits, session limits, loss limits, breaks, and self-exclusion — all tools are available free of charge to all registered takt users.

Yes. The takt support team responds via live chat and email in Bengali and English, 24 hours a day, 7 days a week. Responsible gaming matters are given the highest priority.